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How HR business partners can give good value

Date TBC

Peter Reilly


Business partners have been challenged as an expensive luxury but how can they be effective in their role? Part of the answer lies in skills development, part in building good customer understanding and part in integrating well with the rest of the HR function. This master class will look at these questions from your perspective and with examples of good (and bad) practice from elsewhere.

Who will benefit from the Master Class?

All L&D and HR practitioners especially HR Business Partners and Training Managers.

Programme content

Defining the role of the HR business partner
What does success look like?
How can you measure HR business partner performance?
Understanding the challenges facing the business partner
Building the skills of the business partner
Getting customer understanding of the role
Achieving business partner integration with the rest of the function
Delegate’s individual and organisational issues

The Speaker:

Peter Reilly is a well-known consultant, speaker and author. He was for ten years Director HR Research and Consultancy at the Institute for Employment Studies. Previously he spent 16 years in a variety of HR roles in the UK and abroad for Shell. Nearly a year ago he set up his own independent research and consultancy company. He has continued his attachment to IES as a Principal Associate, still leading consultancy and research work on the HR function at IES. Clients come from all sectors and his involvement ranges from facilitation, through expert advice to design and evaluation.

He has written various articles and books on the HR function. For example, he has co-authored three books on HR with Tony Williams of the Royal Bank of Scotland – ‘How to get best value from HR: the shared services option’, ‘Strategic HR: building the capability to deliver’ and ‘Global HR: challenges facing the function’. For the CIPD he has co-led projects that have produced three reports – ‘Managing and Developing HR Careers: Emerging Trends and Issues,’ ‘The changing HR function: the key questions’ and ‘The Changing HR Function: Transforming HR?’

He is also a frequent speaker at conferences, seminars and workshops on HR functional issues, especially business partners and shared services. He has spoken at many public sector conferences in central and local government, education and health. He is a contributor to various HR networks including Oxen Park, SAP and Success Factors; and he also presents to in-company events.

Peter is a member of the HR Society Council.


HR Society Members £320 plus VAT

Non HR Society Members £395 plus VAT 

All fees are inclusive of materials for the session, refreshments and a buffet lunch.

Discounts will also be offered to organisations that book more than one employee onto this event. Please contact us for further information.

How to Book:



Fill in booking form


Contact us: gemma@hrsociety.co.uk


"The clarity around what should be expected of the role. The tips one can personally use to raise one’s own calibre. Understanding that different organisations do things differently and that you can’t always be strategic but can work to plan better." Abigail Maya, Lambeth College – The Careers College

"It helped me to understand the role of the business partner and think about how this might apply in my role at Gateshead Council given the context in which we operate and the challenges we face." Gateshead Council

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"The team has gone through a period of change it was an appropriate time to review how the service needs to change and adapt in order to meet future challenges. The training was very knowledgeable and gave great anecdotal evidence to back up the theory" Gateshead Council

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